INFORMATION CONTINUUM

MAKING SENSE OF INFORMATION TECHNOLOGY

Book Review by Vikram Karve

Title: Information, Systems and Information Systems – making sense of the field
Authors: Peter Checkland and Sue Howell
John Wiley & Sons (1988)
ISBN 0-471-95820-4


Information Technology ( IT ) is the buzzword of today. 

IT is ubiquitous. 

Today you are connected with IT in some way or the other, in fact IT is an integral part of our lives, and everyone seems to be rushing to join the IT bandwagon.

A few years ago, till the 1980s, there were courses in Electrical, Electronics, Communications and Telecommunications Engineering and later in Computer Science and Engineering, but now there are dedicated courses specifically in Information Technology, and almost all Engineers, and even pure scientists and others, irrespective of their specializations, are rushing away from their "core" academic disciplines to take up jobs in IT and IT Enabled Services.

The Management guys have also joined the fray and added a “management” dimension to IT by offering MBA courses in “IT Management”.

What exactly is IT...? 

Maybe the phrase Information Technology or “IT” was coined to mark the convergence of two technologies that had been traditionally separate: “Computing” and “Communications” and the confluence of several streams of development including electronics, microelectronics, computer science, telecommunications, software engineering and systems analysis.

There are a large number of books and extensive literature on the content of Information Technology.

This book is a significant treatise on the context of Information Technology.

The principal author Peter Checkland is a pioneering researcher in the field of Systems Engineering and Management and has developed breakthrough concepts like Soft Systems Methodology [SSM] and written the seminal classic “Systems Thinking, Systems Practice”. The co-author Sue Holwell has a rich and varied professional experience in systems design and implementation, information strategy and communication networks.

This book has eight chapters arranged in four parts.

In the first part on “The Field of Information Systems and its Problems” the authors deliberate on the basic concepts pertaining to Information Systems [IS] and Information Technology [IT], distinguish between the “Hard” (objective positivistic scientific) and “Soft” (subjective interpretative) schools of thought in the context of Management Information Systems [MIS], and introduce the reader to the fundamentals of Soft System Methodologies [SSM].

The “meat” of the book is in Part Two whose two chapters elucidate on the application of the developed Information System Management concepts to organizations and describe the “information continuum” – the linkages between data, information and knowledge. 

Parts Three and Four of the book substantiate these hypotheses with experiential examples from as early as World War II and drives home the point that the evolution and development of the science of Information Systems [IS] owes nothing to computers which did not exist in 1940, makes it clear that IS is not the same as IT, reminds us that computers are a mere means of IS, and cautions us against falling into the trap of “technological determinism” resulting from the prevalent propensity to overly focus on computer-based IT and allow technology to take charge of our actions.

The book is aptly adorned with simple illustrations which facilitate ease of understanding. 

As the dust jacket says, the book is a work of conceptual cleansing and presents a well-argued account of IS and IT which is both holistic and coherent. 

I recommend this remarkable book to students of Information Technology, Engineering and Management, Practising Engineers, Managers and Teaching Faculty and IT Professionals – reading this unique book will certainly enhance your conceptual understanding of Information Systems and Technology.

Book Review by Vikram Karve

http://www.linkedin.com/in/karve

vikramkarve@sify.com

The Peter Principle - Book Review

THE PETER PRINCIPLE - Why Things Always Go Wrong

BOOK REVIEW

 

(Reviewed by VIKRAM KARVE)

 

 

 

The Book: The Peter Principle

 

Authors: Dr. Laurence J. Peter & Raymond Hull

 

Published: 1969 William Morrow 

 

 

 

I think there is a Chinese saying that it is a misfortune to read a good book too early in life.

I think I read ‘The Peter Principle’ too early in life.

And at that time, I being of an impressionable age, the book influenced me so much that I “rose” to my level of incompetence pretty fast, either unintentionally or by subconscious design.

 

I read ‘The Peter Principle’ in the early seventies, maybe sometime in 1972, when I was studying for my B. Tech. degree in Engineering, and even bought a personal copy of the book in 1974 (which I possess till this day) which, considering my financial status those days, was quite remarkable.

 

The book, written by Laurence J. Peter in collaboration with Raymond Hull, a management classic and masterpiece in the study of hierarchiology, is so fascinating, riveting and hilarious that once you start reading, it’s unputdownable.

 

In the first chapter itself, giving illustrative examples, the author establishes the Peter Principle: In a hierarchy every employee tends to rise to his level of incompetence and its corollary: In time, every post tends to be occupied by an employee who is incompetent.

 

Dr. Peter writes in racy fictional style and as you read you experience a sense of verisimilitude and in your mind’s eye can see the Peter Principle operating in your very organization. That’s the way to savor the book, and imbibe its spirit – read an illustrative “case study” in the book and relate it to a parallel example in your organization.

 

He discusses cases which appear to be exceptions like percussive sublimation, lateral arabesque etc and demonstrates that the apparent exceptions are not exceptions. The Peter Principle applies in all hierarchies.

 

Discussing the comparative merits and demerits of applying ‘Pull’ versus ‘Push’ for getting promotion, Dr. Peter concludes: Never stand when you can sit; never walk when you can ride, never Push when you can Pull.

 

He then tells us how to recognize that one has reached one’s state of incompetence (final placement syndrome) and should one have already risen to one’s state of incompetence suggests ways of attaining health and happiness in this state at zero promotion quotient.

 

Towards the end of his book he illustrates how to avoid reaching the state of incompetence by practicing various techniques of Creative Incompetence. (I probably practiced Creative Incompetence quite competently and hopefully I am still at my level of competence!)

 

In conclusion Dr. Peter tries to briefly explore remedies to avoiding life-incompetence which he has elaborated in his follow up book ‘The Peter Prescription’ which is a must-read once you are hooked onto The Peter Principle.

 

The Peter Principle is a compelling book, written almost forty years ago, and with the flattening of hierarchy and advent of flexible organizational structures and HR practices, it would indeed be worthwhile for young and budding managers to read this book and see to what extent the Peter Principle applies and is relevant in today’s world.    

 

Dear Reader, read The Peter Principle, then look around you in your workplace - Do you see the principle in operation?

And next, you must read THE PETER PRESCRIPTION - do read the book review right here in my blog.

VIKRAM KARVE
Book Review

Copyright © Vikram Karve 2010

Vikram Karve has asserted his right under the Copyright, Designs and Patents Act 1988 to be identified as the author of this work.

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